FAQ: Memory


Will Using A Total Micro Memory Module Void My Warranty?
Will Using A Total Micro Memory Module Void My Service Contract?
Are Total Micro's Memory Modules As Good As My Original Memory?
How Do I Determine How Much Memory I Can Add To My Notebook?
What Determines Quality In A Notebook Memory Upgrade?


Will Using A Total Micro Memory Module Void My Warranty?

No. Using any third party product as an upgrade or replacement part for your notebook will not void its original warranty, so long as that part does not damage your notebook. In fact there are Federal laws which make it illegal for a manufacturer of a product such as a notebook computer to void a consumers warranty due to the introduction of replacement parts made by a third party company (visit the Federal Trade Commissions web page for more information on warranty laws at www.ftc.gov). Because Total Micro builds it's products to meet or exceed the original computer manufacturers specifications, users are guaranteed that Total Micro's notebook memory upgrades will perform as well or better than the original memory supplied by the computer maker.

Will Using A Total Micro Memory Module Void My Service Contract?

No. Although some computer manufacturers state that using a "third party" product in their notebook computer is not covered under their service contracts, so long as the addition of any third party peripheral or upgrade does not damage the system, the Service Contract cannot be voided. Adding a Total Micro memory upgrade to your notebook does not affect the service contracts offered by major computer manufacturers. If for any reason the Total Micro memory module should fail to perform as specified, it is covered under our Lifetime Limited Warranty program, thus it does not fall under a service agreement, which you may have with the original computer manufacturer.

Are Total Micro's Memory Modules As Good As My Original Memory?

Yes, and in some instances even better. Memory technology has continued to evolve over the past few years and Total Micro builds all its products using state of the art equipment and only premium quality components. This means that every Total Micro memory module will meet the original computer maker's specifications and in many cases exceed it offering not only higher capacity but faster performance as well. Plus Total Micro backs it's memory upgrades with a Lifetime Limited Warranty –most computer manufacturers offer only a year warranty, and some only 90 days.

How Do I Determine How Much Memory I Can Add To My Notebook?

The amount of memory your computer will accept depends on the number of memory sockets it has and on how much RAM the computer manufacturer anticipated the user might need. Most notebook computers were built with the anticipation that the user would need to upgrade the amount of RAM or memory at some point in the future, so most of the time it's a fairly simple process. Each system is different and sometimes to reach the computers maximum capability, you may need to remove the modules that originally came with your computer. To determine the capabilities of your system to support additional memory, visit Total Micro's on line Notebook Configurator. There you will find information on the maximum capacity your system will support as well as the modules available for use in upgrading your system.

What Determines Quality In A Notebook Memory Upgrade?

True quality in memory module manufacturing can only be achieved by using premium quality components, state of the art manufacturing equipment and 100% quality testing of each module before it is shipped to customers. For over sixteen years, Total Micro has been building high quality memory upgrades for not only computer dealers and distributors, but also the major computer manufacturers. When Total Micro opened its doors in 1985, it demonstrated a level of expertise in manufacturing memory modules and other board level products that soon earned it a reputation as an industry leader among computer manufacturers. Today, Total Micro is recognized as a leader in establishing the standard by which memory module manufacturing is measured and supports it's memory upgrades and all it's products with 100% compatibility guarantees and industry leading warranty programs.